Global Excel has partnerships with provider networks nationwide, ensuring members have convenient access to high quality care at a reasonable cost.

Find a provider

Benefits of staying in network

Providing access to cost effective, quality care is Global Excel’s primary focus.  In the USA, doctors and hospitals are typically affiliated with a particular network, which is explained in more detail in our Get to Know my Healthcare System page.

Visiting an ‘in-network’ provider benefits you as the provider will typically not require payment up front (unless there is a co-pay or deductible), and they have already been vetted for both cost and quality.

The Global Excel network offers you nationwide access to the following:

  • More than 690,000 primary care doctors and specialists
  • Over 6,000 hospitals

Find a Provider

To find a doctor, specialist, or hospital that best meets your needs you have 2 options:

  1. You can use the Aetna provider lookup by clicking here. You will be directed to the Aetna provider lookup, one of the largest health care network in America, where you will be able to choose doctors, hospitals and other medical providers by zip code, provider name, facility, specialty or condition. Once you have found the provider that meets your needs you can contact them directly. You can mention you have access to the Aetna network, this will help US providers recognize which network you have access to and allow for an easier process.
  2. Call the dedicated Allianz Care Helpline at Global Excel 1 800 541 1983 (toll-free from the USA) and our agents will help you through the process.

If you call Global Excel, our agents will check the details of your cover and verify if pre-authorization is required (if it is, they will start the process of obtaining it).

Whether you call Global Excel or contact the provider directly, Global Excel will arrange the direct settlement of eligible costs.

Please note that the providers might ask you the name of the insurance company and  policy/ID number.

If the provider asks you to for a phone number for insurance verification or to confirm the medical network that you have access to, please provide them with Global Excel contact details at   1 800 541 1983 (toll-free from the USA).

Find a provider